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A Brisbane Facebook Ads agency that fixes the tracking before it spends a dollar more

Brisbane and the wider South East Queensland market reward owners who can scale efficiently, and that efficiency dies the moment the numbers stop being true. The Meta-attributed ROAS most accounts run on overstates real revenue by 14 to 38 percent. We rebuild Meta CAPI, deduplicate against your CRM, and only then is more spend a good idea. Then we run your Facebook and Instagram campaigns from our Hamilton office, against the corrected numbers.

The audit is a 30-minute call with Andy McMaster. You keep the written list of fixes.

A Queenslander house beside a jacaranda
Local Brisbane office, on the ground in SEQ
Hamilton
Meta Event Match Quality, one documented engagement
3.1 to 7.4
Budget and creative decisions, with the reasoning written down
Weekly

$9.1M

Revenue from $4.8M to $9.1M

“We didn’t spend a dollar more on ads. …”
Owner, residential home services, Sydney
Read the case study

Why Brisbane brands come to us for Facebook Ads work

Brisbane's growth has pulled a wave of fast-scaling DTC and services businesses onto Meta, and most of them are running leaner teams than their Sydney and Melbourne counterparts. That leanness is an advantage right up until the measurement breaks, because there is rarely an in-house specialist to notice the dashboard drifting away from the bank.

Trades, home services, and high-consideration B2B across South East Queensland have a different problem. The Meta click generates a lead, but the lead's journey through the CRM to a closed job never makes it back to Meta, so the optimiser keeps chasing cheap clicks instead of profitable customers.

For both, the fix starts with Meta CAPI configured properly on your own domain. Without reliable signal, more Brisbane spend just buys more noise.

What we deliver on Facebook Ads engagements

  • Server-side Meta CAPI on your domain with hashed email, phone, FBP, FBC, IP, and order ID on every event. Event Match Quality lifted from the typical 3-5 into the 7.0 to 8.5 band over six to eight weeks.

  • Browser pixel and CAPI deduplication via stable event IDs, so purchases stop being double-counted and your reported ROAS stops lying upward.

  • Offline conversion uploads from your CRM (Klaviyo, Shopify, HubSpot, Salesforce, ServiceM8, Pipedrive) so closed jobs and post-call revenue train Meta's optimiser as well as the initial form fill.

  • Consent banner reconfigured against AU and EU norms so server-side calls are correctly classified under marketing consent.

  • Reconciliation layer in Looker Studio: Meta-reported revenue against CRM and bank-anchored revenue, monitored monthly. The gap is what tells us the rebuild is holding.

  • Ongoing Facebook and Instagram management from Hamilton once the signal is clean: budget moved on booked jobs and contribution margin, creative tested and rotated, Advantage+ where it fits, and the reasoning for each weekly call written down.

How this differs from a typical Brisbane Facebook Ads agency

Typical FB Ads agency

  • Optimises against platform ROAS
  • Reports straight from Meta Business Suite
  • Browser-side pixel, no CAPI or partial CAPI
  • Creative-first, measurement-second
  • Monthly report, quiet account

Profit Geeks

  • Optimises against contribution-margin ROAS
  • Reports reconciled to CRM and bank-anchored revenue
  • Server-side CAPI on your domain, fully deduplicated
  • Measurement-first; creative work happens on reliable signal
  • Weekly decisions, with the reasoning written down

Who this is for

  • Brisbane or SEQ business running Meta Ads at $20K+ monthly spend
  • Meta-attributed ROAS that has stopped matching the CRM or the bank
  • DTC ecommerce, home services, trades at scale, or B2B on paid acquisition
  • Want senior specialists in Brisbane running Meta

Who it isn't

  • Looking for the cheapest cost per lead regardless of what those leads are worth
  • Sub-$2M revenue trying to scale Meta before the offer is proven
  • Need a creative refresh rather than a measurement rebuild
  • Want media run without letting us rebuild the measurement underneath it

Numbers from typical Brisbane Meta engagements

Aggregated and rounded across our recent Queensland Meta-heavy engagements. Specific outcomes are documented in the case studies; the figures here are typical-result ranges; results vary by business.

  • 4.1 to 7.9

    Median EMQ before vs after the rebuild

  • 8 to 18%

    Typical attributable revenue recovered, year one

  • Under 5%

    Meta-vs-CRM gap we will not cut over below

  • 6-8 weeks

    Typical time from kickoff to live server-side CAPI

We fix the measurement first, then run the account, starting with a free call

Which of these sounds like your week?

  • Meta says one number, Google says another, the CRM says a third, and the bank says something else again.
  • The leads come in and most of them are rubbish.
  • Traffic is fine. Not enough of them buy.
  • You cannot spend more without losing margin.
  • Something is wrong and you cannot say what.

All five are the same job. We fix the measurement first, then the same senior specialists run the spend against it. The free call is where we work out which part you need first.

Free

Run your own numbers

Six calculators and an attribution reference. Work out your break-even ROAS, your CAC payback, and whether the spend is structurally profitable, before you talk to anyone. The calculators need no signup.

Free, 30 minutes

The profit audit call

Andy looks at your real spend, revenue and attribution gap on a call. You leave with a written fix list you keep, whether or not we ever work together. No deck, no follow-up sales sequence. We reply within one business day with three times to choose from.

Optional, two weeks

The two-week diagnostic

Read-only. We change nothing in your accounts. Every tag, event and consent rule mapped and written up: 20 to 35 pages, every issue rated P0 to P3 with an engineering-day estimate, and a 90-minute walk-through on day twelve. Yours to hand to us, your own team, or your existing agency. About a third of clients run this first, then decide.

Ongoing

The rebuild, then we run it

The first twelve weeks rebuild the measurement server-side so the reports reconcile to the bank, and work the funnel where the leak is. From there the same senior specialists keep running Google Ads, Meta and search, with budget, bids and creative decided weekly against contribution margin and the reasoning written down. If your measurement is already sound, management starts straight away.

What it costs

Four things set the number

  • The size of your stack
  • How many ad platforms are live
  • The state of your CRM integration
  • How many service lines and locations you run

Two things do not

  • Your industry
  • How much you spend on ads

Revenue only matters because a bigger business is usually a bigger scope. We do not price off a percentage of it. We charge for the work.

How it is billedThe rebuild is fixed scope, paid in instalments. Ongoing management is a fixed fee for the agreed scope. Both are quoted in one written proposal after the call, with no hourly billing and no percentage of ad spend.

Included at no extra costThe written playbook and decision log, yours to keep whether we run the account or your team takes it in-house.

In our clients’ words

See the full case studies

+140%

Sales +140%, past $25M

“Profit Geeks rebuilt our whole sales engine, and not just the ad accounts. They went after the systems sitting behind them too. Sales are up 140% and we've pushed past $25M. Honestly the bit I didn't see coming was the operation running leaner than it did back when we were half the size.”
Founder, health & safety equipment brand

$10K+

From losing $1K a week to $10K+ days

“We were quietly bleeding about a thousand dollars a week and had no idea why. They found the leaks, sorted out the measurement and the offer, and now we'll do more than $10K in a single day. Same product. Completely different business.”
Founder, oral care brand

15+

From 2 to 15+ jobs a week

“We went from scraping together two installs a week to running four crews and fifteen-plus jobs a week, north of $10M turnover. The clever bit was they tied the scaling to what we could actually deliver, so growth never broke the operation. Booked jobs, not vanity leads.”
Owner, solar installation company

What owners ask before booking the call

Do you run day-to-day Facebook Ads buying for Brisbane clients?

Yes. Once Meta CAPI is rebuilt, or straight away if your tracking is already sound, the same senior specialists run your Facebook and Instagram campaigns week to week out of the Hamilton office. Budget, audiences and creative are decided against booked jobs and contribution margin, and the reasoning is written down. If your team later wants the account in-house, the playbook is yours.

How we run Facebook ads week to week
What does a Meta CAPI rebuild typically recover?

Eight to 18 percent of attributable revenue in year one for most owners we work with. The recovery comes from server-side bypass of ad-blockers and ITP, the EMQ lift on Meta's side, and offline conversion uploads from the CRM.

Are you based in Brisbane?

Yes. We run a Brisbane office in Hamilton alongside our Sydney HQ, so on-site working sessions across the Brisbane CBD, Fortitude Valley, and the wider South East Queensland corridor are easy to schedule. Most of the diagnostic work happens remotely against your live data.

How long does a Meta CAPI rebuild take?

Six to ten weeks from kickoff to live. Week one is diagnostic, weeks two to four are the staging build, week five is the cutover with old and new running in parallel, and weeks six to ten are stabilisation and reporting sign-off.

How much does it cost to hire a Facebook ad agency?

Australian agencies usually charge a percentage of ad spend or a flat monthly retainer. As a reference point, Google Ads agencies typically charge 10 to 20 percent of spend, or $1,500 to $8,000 a month flat, and Meta management is priced on the same models. Ours is a fixed fee for the agreed scope, never a percentage of your spend: the Meta CAPI rebuild first, then ongoing management, quoted in one written proposal after the audit call. If your spend is too small for our fee to pay for itself, we will say so on the call.

How much a Google Ads agency costs in Australia

What happens after you book

Book a free profit audit
  1. Audit call with Andy

    Within one business day

    Andy looks at your spend, your revenue and the gap between what the platforms claim and what you banked. He tells you on the call whether a rebuild is worth doing and where it would start.

  2. A written proposal

    Within a week

    A fixed scope and a fixed price, with the deliverables, the timeline and the people doing the work. There is no hourly billing.

  3. Work starts

    Within two weeks

    Senior people from the first day. We rebuild the measurement, take over day-to-day buying on the channels we can measure, and hold the first working session.

We take on a limited number of clients

If you run a Brisbane business running Meta Ads at meaningful spend and the reports have stopped reconciling, the next step is a free 30-minute profit audit. Bring a Meta dashboard, the matching CRM revenue, and one number you would not want to defend in a finance meeting.

Every audit call is with Andy McMaster. You choose from three times.

“Same senior bloke on every call too.”
Owner, residential home services, Sydney
Step 1 of 2

Two quick steps. First, where do we reach you?

Andy replies within one business day.