NDIS website design · Registered and unregistered providers · Australia
NDIS website design that participants, families and support coordinators can actually use.
Your website is read by participants using screen readers and magnification, by families comparing providers, and by support coordinators deciding who to suggest. We build NDIS provider websites to WCAG 2.2 Level AA, in plain English, with a page for each support you deliver and your registration status stated exactly as it is. Every enquiry and referral is tracked from launch day. Each site is quoted after a free call and typically built in two to three weeks.
30 min · No pitch · Senior operator on the call
Engagement intake, currently open
WCAG 2.2 AA
The level the Australian Human Rights Commission says organisations should meet, at a minimum.
3,600
Monthly Australian searches for 'NDIS registered provider'. State your status plainly.
2 to 3 weeks
Typical build time, kickoff to launch, then a monthly care plan.
How we build for NDIS providers
Four things an NDIS provider website has to get right.
Principle 01
Accessible to WCAG 2.2 AA, and tested
The Australian Human Rights Commission's 2025 guidelines say organisations should meet WCAG 2.2 at Level AA as a minimum to help meet their Disability Discrimination Act obligations. On a provider's site that means text contrast of at least 4.5 to 1, buttons and links at least 24 by 24 pixels, every meaningful image described, video captioned, everything usable from a keyboard with the focus visible, and help and contact details in the same place on every page. Pages are checked with a keyboard and a screen reader before launch, not only with an automated scan.
Principle 02
Plain English first, Easy Read where it helps
Registered providers are audited against Practice Standards that expect communication about supports in the language, mode of communication and terms each participant is most likely to understand. The website is often the first of those conversations. So each page answers what people ask, in short sentences: what the support is, who it suits, where you deliver it, whether you have capacity and how to start. WCAG's own reading-level test asks for a version a reader with lower secondary education can follow, and where your participants need it, we add Easy Read versions alongside.
Principle 03
A page for each support you deliver
Families and coordinators search by support, not by provider name. In our October 2026 Keyword Planner pull, 'NDIS support coordination' drew about 4,400 Australian searches a month, 'NDIS plan manager' 1,900, 'supported independent living' 1,600, 'NDIS cleaning services' 1,300, and 'NDIS speech therapy' and 'NDIS respite care' about 1,000 each. Each support you deliver gets a page with the areas you cover and your current capacity. Some of the most searched, such as supported independent living and plan management, can only be delivered by registered providers, so those pages exist only if you hold that registration.
Principle 04
Registration stated exactly, with no borrowed authority
The NDIA's logo guidelines say only registered providers may use the 'I/we heart NDIS' and 'I/we support NDIS' logos with the 'Registered Provider' tagline, that the NDIS logo itself needs the NDIA's written consent, and that unregistered providers must not use language such as 'official NDIS provider'. The NDIS Commission's Code of Conduct guidance asks providers to act with honesty and transparency, and in one of its scenarios the Commission tells a provider to stop advertising services it was not registered to deliver. The site says whether you are registered, for which supports, and nothing more.
Deliverables
What goes into an NDIS provider website from us.
01
Accessibility built in and checked against WCAG 2.2 AA: real headings, described images, captioned video, keyboard access with a visible focus, 4.5 to 1 text contrast and touch targets of at least 24 by 24 pixels.
02
A page for each support type and area you actually deliver, in plain English, with Easy Read versions where your participants need them and current capacity or wait times shown.
03
A page support coordinators and plan managers can refer from: what you deliver and where, whether you can work with NDIA-managed, plan-managed or self-managed participants, your capacity, and a referral form that asks only for what the first conversation needs.
04
Your registration status stated on every page where it matters, NDIS logos used only as the NDIA's guidelines allow, and no 'NDIS approved', 'official' or 'NDIS packages' wording.
05
Enquiry and referral forms that explain what you collect and why, tracked by source from launch day, with no personal or disability details passed to ad platforms.
06
Fast pages that work on any phone, and a monthly care plan after launch for hosting, updates and small changes, such as new capacity, wait times or a new service area.
Who this is for
- Registered or unregistered NDIS provider with capacity to take on new participants
- Delivering more than one support type, or in more than one area, and wanting each to be found
- Want a site that works with screen readers, keyboards and magnification, not one that only looks clean
- Need it live in two to three weeks, with your own sign-off on every claim it makes
Who it isn't
- Want the site to suggest a registration you do not hold, or to carry NDIS logos you are not entitled to
- Want 'NDIS' in your domain or business name. The NDIA lists that as a misleading statement of affiliation
- Want guaranteed referrals or rankings. A website makes you easier to choose; it cannot promise either
How we work with NDIS providers
Quoted after a free call. Three parts, each in writing.
An NDIS provider website is priced on what goes into it: how many support types and areas need pages, whether you need Easy Read versions, what the referral form connects to, and whether an existing site has to move without losing what it ranks for. After a free 30-minute call, you get the quote in writing. Nothing is priced on this page.
Website · Two to three weeks
The build
Support and area pages, the referral page, accessibility checked against WCAG 2.2 AA, registration wording you sign off, and enquiry tracking from launch day, on the platform that suits you.
Care plan · Monthly
The care plan
Hosting, updates and small changes from launch, so capacity, wait times and service areas stay accurate.
Optional · Fixed fee
The tracking setup
If you advertise: calls tracked on every advertised number and enquiries matched to signed service agreements in your client management system, without sending participants' details to ad platforms.
Local SEO, AEO and Google Ads after launch are ongoing management, quoted separately. Our NDIS marketing page explains when that is worth paying for and when referrals already cover it.
Where to go next
Related services and neighbouring industries.
Related services
NDIS marketing →
Local search, AI answers and compliant ads, tracked to signed service agreements.
Tradie websites →
Service and suburb pages for trade businesses.
Accountant websites →
Client-type pages and TPB details, done properly.
Law firm web design →
Practice-area pages and conflict-check friendly intake.
Dental website design →
Online booking, written inside Ahpra's rules.
Web design Brisbane →
Built from our Hamilton office.
Related industries
- Childcare marketing →
- Marketing for tradies →
- Law firm marketing →
- Marketing for accountants →
- Dental marketing →
- Mortgage broker marketing →
- Real estate marketing →
- Property developer marketing →
Where we build for NDIS providers
SydneyMelbourneBrisbanePerthAdelaideNational (remote)
Run your numbers
Proof, with the working shown
We'd rather show you the maths than the buzzwords.
“Profit Geeks rebuilt our whole sales engine, and not just the ad accounts. They went after the systems sitting behind them too. Sales are up 140% and we've pushed past $25M. Honestly the bit I didn't see coming was the operation running leaner than it did back when we were half the size.”
“We were quietly bleeding about a thousand dollars a week and had no idea why. They found the leaks, sorted out the measurement and the offer, and now we'll do more than $10K in a single day. Same product. Completely different business.”
“We went from scraping together two installs a week to running four crews and fifteen-plus jobs a week, north of $10M turnover. The clever bit was they tied the scaling to what we could actually deliver, so growth never broke the operation. Booked jobs, not vanity leads.”
“After iOS, our Meta numbers stopped matching the bank, and we'd basically been writing the gap off as “just tracking.” Profit Geeks rebuilt our measurement server-side and reconciled it straight back to the P&L. Turned out about $1.42M of ad spend in year one had been working all along. They're the first team that showed me the maths instead of a dashboard.”
“We didn’t spend a dollar more on ads. What they did was fix how we counted a booked job versus a platform “conversion,” cut the wasted spend, and by week twelve our blended ROAS had more than tripled. Revenue went from $4.8M to $9.1M. Same senior bloke on every call too. No juniors, no relay race.”
Frequently asked
Eight questions about NDIS provider websites.
How do you make a website disability friendly?
Build it to WCAG 2.2 at Level AA, which the Australian Human Rights Commission names as the minimum organisations should aim for, then test it the way your participants use it. The checklist starts with text contrast of at least 4.5 to 1, buttons at least 24 by 24 pixels, a text description for every meaningful image, captions on video, every function usable from a keyboard with the focus visible, clearly labelled form fields, and help and contact details in the same place on every page. Plain English helps everyone, and Easy Read versions help many participants. Automated checkers catch some problems; testing with a keyboard and a screen reader catches more.
Which NDIS logo can I use on my website?
It depends on your registration. The NDIA's logo guidelines say only registered NDIS providers may use the 'I/we heart NDIS' and 'I/we support NDIS' logos with the tagline 'Registered Provider', and unregistered providers are not permitted to use them with that tagline. The NDIS logo itself cannot be used without the NDIA's written consent. The guidelines also say not to use the provider logos to suggest a product or service is NDIS funded. Check the NDIA's current guidelines before you add any logo.
Can an unregistered provider advertise on its website?
Yes. Both registered and unregistered providers must follow the NDIS Code of Conduct, and unregistered providers can advertise their supports. What the NDIA's guidelines rule out is advertising or passing yourself off as a 'registered provider', or using language such as 'official NDIS provider' that falsely implies registration. Say plainly that you are not registered and who can use you. The NDIA says participants must use registered providers for NDIA-managed supports, plan management, supported independent living, specialist disability accommodation and behaviour support, and can choose either for other supports if they self-manage or use a registered plan manager.
Can I put NDIS in my business name or domain name?
The NDIA's guidance points against it. Its logo guidelines give the NDIS acronym in business names, trading names or domain names as an example of a misleading statement of affiliation, alongside product names such as 'NDIS packages'. Choose a name that describes your service, and use 'NDIS' in your page copy only in a descriptive sense, in a way that could not confuse anyone about your relationship with the NDIA. About 170 Australians a month search for 'NDIS approved provider', but the NDIA tells providers to avoid 'NDIS approved' claims; if you are registered, 'registered NDIS provider' is the accurate term.
How much does it cost to design an NDIS provider website?
There is no set price. We quote after a free call, once we know how many support types and service areas need pages, whether you need Easy Read versions, what the referral form connects to, how much accessibility work an existing site needs if we are rebuilding it, and whether old pages have to be redirected. The quote separates the build, the monthly care plan and the optional tracking setup.
What drives website cost in AustraliaWhat should an NDIS provider website include?
At least a page for each support you deliver and each area you cover, your registration status stated accurately, a referral page coordinators and plan managers can forward, current capacity or wait times, more than one way to make contact, and a complaints page. Every form should say what it collects and why: registered providers are audited on whether each participant understands and agrees to what personal information is collected and why, so the website is a good place to start doing that well.
How long does an NDIS website take to build?
Typically two to three weeks from kickoff to launch. The parts that take longest to gather are usually yours: the support descriptions, your registration details, photos you have written consent to use, and any Easy Read versions. Settle those at kickoff and the build keeps moving.
Will a new website bring in more referrals?
It makes you easier to refer, which is a different promise. A coordinator suggesting providers needs to know what you deliver, where, for whom and whether you have room. A page for each support, a referral page they can forward and an honest statement of capacity give them that. Whether referrals grow depends on the relationships behind them, and we will not promise a number. The NDIS marketing page covers how the rest of the work fits.
How our NDIS marketing worksFurther reading
How Much Does a Website Cost in Australia? (2026)
What changes a website quote, including accessibility work, and what a monthly care plan covers.
NDIS Marketing Rules: Code of Conduct, Logo Use and Misleading Promotion
The rules behind the registration wording on your site, in more depth.
How NDIS Providers Get Participants and Referrals
Where a website fits beside coordinators, plan managers and local area coordinators.
Next step
Make you easy to choose, and your registration impossible to misread.
Book a free 30-minute call. Bring your current site if you have one, the supports and areas you deliver, and your registration details. We will tell you in writing what a new site would include, how long it would take and what it would cost, or whether the site you have only needs accessibility fixes.